As you know, ClienTrax is a leading Veterinary Practice Management Program with powerful features that can dramatically improve the efficiency and productivity. And, ClienTrax is designed to be the most user-friendly program of its kind.
But, it’s what you may not know that could be keeping you from getting the most out of your ClienTrax investment. With so many powerful features, you may have questions that can keep you from utilizing ClienTrax to its fullest capacity. That’s why we offer all our software users Direct Response Customer Support.



Technical Support
For Maximum Performance, Demand ClienTrax Direct Response Customer Support
Direct Response is designed to put you directly in touch with the creators of ClienTrax software, providing quick, accurate answers to all your ClienTrax questions. Imagine… Everything you need to know about ClienTrax software is just a phone call away. No more guesswork!

ClienTrax Direct Response Customer Support Program includes:
  • Easy access to expert technical assistance via an 800 number, Fax, or E-Mail.
  • A semi-yearly update CD that contains the latest version of ClienTrax or subscription to multiple updates through e-mail.
  • An informative monthly newsletter with comprehensive discussions on relevant topics, tips and tricks on using specific features, wisdom from other ClienTrax users on innovative ways they use ClienTrax, and even a little bit of humor.
  • Access to download the latest ClienTrax updates from this website.
  • Plus – The inside track on helping to decide the future direction of ClienTrax. We have always listened to our customers, and now it will be easier than ever for you to tell us what you want to see.
  • Low yearly support rate. In fact, the lowest support rate of any of our competitors. Just $580 per year for ClienTrax Basic and ClienTrax Standard, and $655 per year with ClienTrax Premium.
  • To subscribe, simply contact us and let us know you want to be on the Direct Response program.
  • Training
    Key Benefits:
  • Knowledgeable Trainers – direct from the creators of ClienTrax.
  • Get to know the program fully so you can utilize all the features to the benefit of your practice.
  • Can be customized to learn the modules you have purchased.
  • Data Audit
    Key Benefits:
  • Have our knowledgeable staff do an in-depth analysis of any area you request.
  • Have damaged located and assessed for repair if your file has been damaged by a hardware problem.
  • Have a general check of your settings done to see if they are optimal for your needs.
  • Receive a report with findings and suggestions for getting the most out of ClienTrax.
    ClienTrax – Used in small animal, large animal, equine, mixed animal, exotic, specialty (such as public aquariums), and emergency practices, ClienTrax is a premier Veterinary Practice Management software that is simple to learn and easy to use, yet packed with sophisticated and powerful features such as automatic reminder and recall tracking, invoicing with multiple payment type capability, split billing for multiple owners, client and patient histories, accounts receivable including monthly statement printing, Rx Labels, inventory tracking (both purchase and sales details), referral tracking, time clock, full general
    ledger accounting including accounts payable and reports such as profit and loss statements, balance sheets and payroll reports, paperless medical records, an easy to use appointment scheduler, monthly statements, boarding, several logs, over 100 built in reports, plus the ability to design your own, and more! ClienTrax looks and feels familiar because each window resembles actual paper forms and documents that you’ve been using for years. Its intuitive layout makes ClienTrax the easiest to use veterinary program on the market. ClienTrax is celebrating more than 20 years of customer satisfaction! Single or multi-user. Full remote access capability.

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